Delivery Information

Shipping & Delivery

Please be aware that no orders are processed over the weekend.

UK Orders (2-5 working days for delivery)

Orders generally under £50 will ship via Royal Mail and will not be assigned a tracking number.
Orders over £50 or heavier items will ship via a Courier. Fastrax RC uses one of the following courier services: TNT, DPD, DHL, or Royal Mail. This service usually takes no longer than 24 hours from the moment of despatch.



Foreign Orders (4-8 working days for delivery)
Orders generally under £50 will ship via Royal Mail Air Mail and will not be assigned a tracking number
Orders over £50 or heavier items will ship via a Courier. Fastrax RC uses one of the following courier services: TNT, DPD, Royal Mail.


Privacy & Security

Fastrax RC will never share or distribute any information provided too us to any 3rd party.

All email addresses are kept confidential


Returns & Replacements

In the highly unlikely event that an item is found to be faulty we will be happy to replace it free of charge, and will refund any return shipping costs.

If an item is purchased in error we will refund its purchase price, providing it is still in its original condition, but not the shipping costs.

In any case, please contact us first we are reasonable people and will do what we can to help.


Disclaimer

All products comply with UK laws and are primarily intended for use in the UK

We offer no guarantee as to their suitability for use in other countries

It is the responsibility of international buyers to ensure suitability before purchase

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